Receivables Invoice Delivery to customers in Email

In AR, we can send copies of the invoice to customers automatically. Some setups need to be done to send Transaction Copies Delivery using E-Mail.

Configurations required:

  • Update “Transaction Delivery Using Email settings” at Receivables System Options Setup
  • Assign Preferred Delivery Method as Email in Customer Profile
  • Update Customer Contacts at Communications tab 
  • Add “Role Type” as “Contact”, Add Email Contact Point and Responsibility Type should be “Bill To”

Process to run:
  • Run ESS Job “Print Receivables Transactions” (Master program that initiates other child programs which prints transactions or delivers transactions using email)

Manage Receivables System Options Setup

Use the Transaction Delivery using E-Mail section of the Billing and Revenue tab of the Receivables System Option pages to set up the details of transaction delivery using e-mail for the applicable business units. Enter these values in the corresponding fields:


  • From Name: Name of your enterprise.
  • From E-Mail: E-mail address of your enterprise.
  • Reply-to E-Mail: E-mail address of your enterprise that your customers can send an e-mail to.
  • E-Mail Subject: Text of the e-mail subject line.
  • Include Business Unit in E-Mail Subject: Option to include the name of your business unit in the subject line.
  • Include Transaction Number in E-Mail Subject: Option to include the transaction number in the subject line.
  • E-Mail Body: Text of the e-mail message. Include appropriate formatting.

Set Preferred Delivery Method:

Set the Preferred Delivery Method field to E-Mail at the customer site or customer account level, depending upon whether you want to deliver using e-mail for specific customer sites or all sites belonging to a customer account. (This is set at Profile level)




Update Customer Contact details

Update Customer Contacts at Communications tab and add “Role Type” as “Contact”, Add Email Contact Point and Responsibility Type should be “Bill To”

Assign at least one customer contact at the account or site level both an e-mail address and the Bill-to purpose






Run “Print Receivables Transactions”


To send invoice copies to customers, we have to use the "Print Receivables Transactions" process to generate and deliver invoices via email or print.



Parameters can be selected as required and click on Submit

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