A receipt write-off is a receipt activity that cancels a small unapplied amount remaining on a receipt which your organization considers to be immaterial. For ex: For a transaction amount $ 999 customer has sent the payment for $1000. So $1 is in unaplied which customer does not want to get as refund and unapplied. So this can be written off.
There are two methods available to create these receipt write-offs:
- Manual - a write-off is created from the Accounts Receivables Work Area
- Automatic - A write-off would be automatically created by running the Create Automatic Receipt Write-offs Program. It would look at the approval limits that are assigned to the user of running the process.
- Setup write off limits at System Options
- Setup write off limits for user
- Create Receivable Activity for Receipt Write Off
- Create Transaction $999
- Customer paid $1000 –Apply $999
- write off $1
Setup
write off limits for user
Create
Receivables activity for receipt write off
Go to task, click +
How to test process